Privacy Policy
Effective Date: May 22, 2025
Revitalife Contents Recovery and Restoration ("Company," "we," "us," or "our") is
committed to protecting your privacy. This Privacy Policy explains how we collect, use,
disclose, and safeguard your information when you visit our website, communicate with us,
or use our restoration services.
Revitalife Contents Recovery and Restoration ("Company," "we," "us," or "our") is
committed to protecting your privacy. This Privacy Policy explains how we collect, use,
disclose, and safeguard your information when you visit our website, communicate with us,
or use our restoration services.
Information We Collect
We may collect personal information including:
- Name, phone number, and email address
- Property address and insurance claim details
- Payment and billing information
- Communication preferences and service history
We collect this information when you:
- Fill out a contact form or service request
- Call, email, or text us
- Engage our services in person or online
- Name, phone number, and email address
- Property address and insurance claim details
- Payment and billing information
- Communication preferences and service history
We collect this information when you:
- Fill out a contact form or service request
- Call, email, or text us
- Engage our services in person or online
How We Use Your Information
We use your information to:
- Communicate about services, estimates, or job updates
- Schedule inspections and send appointment reminders
- Process payments and communication with insurance
- Send important service-related updates via phone, email, or text
- Improve customer service and internal operations
We do not sell your personal information to any third parties.
- Communicate about services, estimates, or job updates
- Schedule inspections and send appointment reminders
- Process payments and communication with insurance
- Send important service-related updates via phone, email, or text
- Improve customer service and internal operations
We do not sell your personal information to any third parties.
Text Messaging (SMS) Policy
We use SMS (text messaging) to communicate with customers for:
- Appointment confirmations and scheduling
- Service reminders and updates
- Emergency or time-sensitive notices
- Invoice notifications or receipts
- Appointment confirmations and scheduling
- Service reminders and updates
- Emergency or time-sensitive notices
- Invoice notifications or receipts
Consent & Opt-In
We only text individuals who have provided express consent, such as:
- Requesting service via phone, form, or email
- Responding to one of our messages
- Giving verbal or written permission during service setup
- Requesting service via phone, form, or email
- Responding to one of our messages
- Giving verbal or written permission during service setup
Opt-Out
You may opt out of text messages anytime by replying:
STOP or UNSUBSCRIBE
Once opted out, you will no longer receive non-emergency text messages from us unless you
opt in again.
STOP or UNSUBSCRIBE
Once opted out, you will no longer receive non-emergency text messages from us unless you
opt in again.
Message Standards
We follow industry best practices and do not send spam, adult, gambling, or prohibited
content.
content.
Sharing Your Information
We may share your information only when necessary:
- With third-party vendors assisting with services (e.g., payment processors,
subcontractors)
- With your insurance company, adjuster, or authorized representative when handling your
claim
- As required by law or to protect legal rights
- With third-party vendors assisting with services (e.g., payment processors,
subcontractors)
- With your insurance company, adjuster, or authorized representative when handling your
claim
- As required by law or to protect legal rights
Data Security
We take reasonable steps to protect your data through:
- Password-protected systems and devices
- Restricted access to sensitive information
- Secure digital storage and record retention practices
- Password-protected systems and devices
- Restricted access to sensitive information
- Secure digital storage and record retention practices
Your Rights
You may:
- Request a copy of your information
- Request correction or removal of inaccurate data
- Request removal of your data (unless required for legal or insurance documentation)
- Request a copy of your information
- Request correction or removal of inaccurate data
- Request removal of your data (unless required for legal or insurance documentation)
Updates to This Policy
We may update this Privacy Policy as needed. Updates will be posted to this page with an
updated effective date. Continued use of our services means you accept the revised policy.
updated effective date. Continued use of our services means you accept the revised policy.
Contact Us
For questions or to request data access/removal:
Revitalife Contents Recovery and Restoration
1901 Dickinson Ave Greenville, NC 27834
252-341-5398
info@revitalifeinc.com
revitalifeinc.com
Revitalife Contents Recovery and Restoration
1901 Dickinson Ave Greenville, NC 27834
252-341-5398
info@revitalifeinc.com
revitalifeinc.com
